Privacy Policy

Perkstream respects the privacy of clients, venue partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with event floristry services across Australia. We aim to handle information carefully, in a way that supports effective service delivery while aligning with applicable Australian privacy principles.

Information we collect
We may collect details that help us provide services: name, contact information, event dates, venue details, style preferences, budgets, and communication records. If you interact with our website, we may also collect device information, pages viewed, and engagement metrics using analytics tools and cookies. Where you supply third-party contacts, such as a planner or venue coordinator, please ensure you have permission to share their details with us for event coordination.

How we use information
Information supports planning, proposals, logistics, invoicing, and after-event communication such as care guidance or retrieval of hired items. We use contact details to respond to enquiries and to coordinate deliveries, setup windows, and access with venues and suppliers. Analytics from our digital channels helps us understand interest in our services and refine content. Where required, we may use information to address safety, legal, or insurance matters related to installations and venue access.

Sharing and disclosures
We may share necessary details with trusted service providers involved in your event: couriers, hire companies, riggers, planners, and venues. These providers receive only the information needed for their role. If required by law, regulation, or a valid legal process, we may disclose information to authorities or advisors. We do not sell personal information. International transfers are unlikely; if a transfer is necessary for a specific service, we will take steps intended to protect the information appropriately.

Retention and security
We retain information for periods that support service delivery, record-keeping, and legal or tax requirements. Security measures include restricted access to operational systems, up-to-date software, and prudent handling practices at venues and in transit. While *** method is entirely risk-free, we work to reduce exposure through layered controls and staff awareness.

Your choices
You may request access to personal information we hold about you and ask for corrections where details are inaccurate or incomplete. If you prefer not to receive optional updates about our services, you can opt out using instructions provided in such messages or by contacting us directly. For cookies and similar technologies, your browser settings may offer controls over storage and tracking preferences.

Cookies and analytics
Our website may use cookies and comparable tools to support core functionality, remember preferences, and understand aggregate usage. Some cookies are essential for security and navigation. Others help us evaluate content effectiveness so we can improve the browsing experience. You can manage preferences through the cookie banner on our website or by adjusting browser settings.

Third-party links
Our materials may reference third-party platforms for social content or venue information. Their privacy practices are governed by their own policies. We encourage you to review those policies if you follow external links.

Children
Our services target adult clients, planners, and venues. If we learn that personal information relating to a child was provided without appropriate consent, we will take reasonable steps to delete it.

Changes to this policy
We may update this Privacy Policy to reflect service or regulatory developments. The revised version will include an updated effective date.

Contact
For privacy enquiries, requests, or feedback, please contact Perkstream at Perkstream@gmail.com or by phone at + (61) 47 329-58-17. Postal address: 12B Harold Street, Paddington NSW 2021, Australia.